Complex Organizational Buying and Actor Bounded Reliability: Effects on Procurement Performance
(A2019-3292)

AUTHORS

Daniel Prior, School of Management, Cranfield University; H M Lakshi Karunarathne, School of Business UNSW Canberra, University of New South Wales

KEYWORDS

gatekeeping; business solutions; regression

ABSTRACT

Complex organizational buying involves the design and implementation of large-scale solutions. Accordingly, information sharing between the buyer firm and its supplier network is crucial, yet this perspective does not account for actors’ bounded reliability. Drawing on organisational information processing theory and bounded reliability theory, the present study hypothesizes that actors’ information control (IC) behaviours have a significant, positive effect on procurement performance (PP). Findings from a survey of 294 individuals with complex organizational buying experience support this claim. The findings also suggest procurement type (PT), procurement duration (PD), procurement process formalization (PF), procurement team centralisation (C) and time pressure (TP) have significant effects.